Hobo Bag Faux Sheepskin - MS-1669

Our products are made with carefully selected materials, including genuine leather, eco-leather, high-quality fabrics, and durable hardware. Each piece is chosen for its balance of beauty, function, and lasting quality.

To keep your bag or wallet looking its best:

• Store it in a cool, dry place away from direct sunlight.
• Avoid overfilling to preserve its shape.
• Clean with a soft, dry cloth. For deeper care, use a leather or fabric-specific cleaner.
• Keep away from water, oils, and heavy rubbing to maintain the material’s finish.

With proper care, your accessory will stay beautiful and functional for years to come.

At Stile Donna, we aim to offer you a smooth and reliable shipping experience, whether you're shopping for your next favorite bag or the perfect wallet.

📍 Shipping Locations
We currently ship within Italy, Europe, United state and Canada. If you're unsure whether we ship to your location, feel free to contact us before placing your order.

⏱ Order Processing Time
Orders are processed within 0 – 1 business day (Monday to Friday, excluding holidays).

Once your order is processed, you’ll receive a confirmation email with tracking information.

🚚 Shipping Methods & Delivery Time
We work with trusted couriers to ensure safe and timely delivery:

Italy (Express Shipping) Brt - 1-4 Business Days

Europe (Express Shipping): Brt - 1-4 Business Days

North America: (Standard shipping)  UPS Express Delivery 4-7 Business Days

Delivery times are estimates and may vary due to courier delays or unforeseen events.

💰 Shipping Costs

1.  Italy (Express Shipping) Brt = €7.00

2.  Europe Zone 1 - 3. (Express Shipping): Brt = €16.77

Denmark, France, Germany, Hungary, Luxembourg, Poland, Portugal, Slovakia, Spain, Switzerland, Netherlands, Austria, Belgium, Czechia.

3.  Europe Zone 4. (Express Shipping): Brt = €23.00

4.  North America: (Standard shipping)  Poste Italiane/UPS Express = €56.00,

United State and Canada 

  If you have any questions regarding shipping rates or delivery options, feel free to contact us.   

📦 Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email. You can use it to monitor the status and expected delivery of your package.

❗ Delays or Issues
If your order is delayed or you encounter any issues with delivery, please contact us at info@stiledonnabags.com. We’re here to help.

📍 Wrong Address or Non-Delivery
Please ensure that your shipping address is correct at the time of order. Stile Donna is not responsible for orders lost or returned due to incorrect or incomplete addresses. Reshipping fees may apply.

8. Returns and Refunds

For information on returns and refunds, please see our Return Policy available on the site.

9. Contacts

For any questions or needs regarding shipping, our team is at your disposal:

• Email: info@stiledonnabags.com
• Hours: Mon–Fri, 9:00–18:00

Thank you for choosing Stile Donna Bags . We are committed to providing you with an efficient and reliable shipping service, to accompany you in style at all times.

Free return within 14 days

We want you to love your purchase! If you're not completely satisfied, return your items within 14 days, and we'll cover the shipping costs.

Whether it's a change of mind, or simply not what you expected, our hassle-free return policy ensures a smooth and easy process. Simply follow the return instructions, and we'll make sure you're taken care of. Your satisfaction is our priority!

Hassle-Free Returns: Return your items within 14 days for a full refund or exchange.

Free Return Shipping: No cost to you—return shipping is completely free.

Easy Return Process: Simply follow the easy steps to return or exchange your order.

Refunds Processed Quickly: Get your refund promptly once we receive the returned item.

Shop with Confidence: We want you to love what you ordered—if not, returns are on us!

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@stiledonnabags.com. Please note that returns will need to be sent to the following address: Via Testulla 149, 95122, Catania Italy. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@stiledonnabags.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@stiledonnabags.com.